WAFI API and Integration Documentation

Integration scope

WAFI supports real estate workflows that may connect lead sources, communication tools, property data and reporting systems. Availability depends on the customer plan and approved implementation scope.

Access and security

• Use only credentials issued for your organisation.
• Keep credentials out of client-side code and public repositories.
• Request only the minimum access required.
• Do not share customer or lead data with unapproved services.

Request documentation

Public endpoint specifications and credentials are not exposed on this website. Authorised customers and partners can request the relevant integration documentation through the WAFI contact page.

Typical integration use cases

• Importing leads from approved portals or campaign sources
• Synchronising authorised contact and property records
• Sending approved workflow events to business systems
• Building internal reporting or operational dashboards
• Connecting communication or productivity tools within an agreed scope

Integration lifecycle

• Define the business purpose and minimum data required.
• Confirm customer authority and applicable privacy notices.
• Use a test environment or limited dataset where available.
• Implement authentication, validation, retries and audit logging.
• Test failure handling before production use.
• Monitor usage and rotate or revoke credentials when access changes.

Data and security responsibilities

Integration owners are responsible for secure credential storage, lawful data use, access control, input validation and the behaviour of connected third-party systems. WAFI may apply plan, security, rate or technical limits and may suspend integrations that threaten service integrity or misuse data.

Versioning and change management

Available integrations, fields and technical interfaces may change. Authorised documentation should be treated as the source of truth. Integrators should avoid undocumented functionality, design for recoverable errors and review change notices before updating production connections.

Support boundaries

WAFI can assist with documented platform behaviour and approved implementation scope. Customers remain responsible for their own code, third-party services, infrastructure and data mappings unless a written agreement states otherwise.